物流政策

SHIPPING POLICY

GreenMow Direct currently ships to eligible addresses within the United States.

ORDER PROCESSING

Orders are generally processed within 1–2 business days after payment has been successfully received.

Orders placed on weekends or holidays may be processed on the next business day.

SHIPPING OPTIONS

Available shipping methods, estimated delivery times, and any applicable shipping charges will be displayed during checkout.

When Standard Shipping is displayed as free at checkout, no standard shipping charge will be added to that order.

Estimated delivery dates are estimates and may vary depending on the destination, carrier operations, weather, holidays, or other circumstances outside our reasonable control.

ORDER TRACKING

When tracking information is available, customers will receive shipping or tracking information after the order has been dispatched.

Please allow time for the shipping carrier to update tracking information after the package has been accepted.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

DAMAGED OR MISSING PACKAGES

If your order arrives damaged, please contact us promptly and provide your order number along with photos of the product and packaging.

If tracking indicates that a package has been delivered but you cannot locate it, please contact the carrier and GreenMow Direct so the situation can be reviewed.

CONTACT

For shipping questions, please contact:

GreenMow Direct
Email: hao20050911@gmail.com